Return / Shipping Policy

Low-Pro is dedicated to customer satisfaction.  We want you to be completely satisfied with your purchase. 
If for any reason you are not happy, you can return your item for an exchange or refund. 
Please read the return policy listed below.

Return Policy:

• Returns must be initiated within 10 working days (mon-fri) of receipt of the product by the customer.
• Shipping is non-refundable*
• A $10.00 Restocking Fee applies to all orders.
• Returns are accepted only on items with a minimum purchase price of $40.00.
• Return shipping is the responsibility of the customer.
• Returns must be shipped back in a protective package.
• No cosmetic damage, wear, or use can be apparent upon return to receive credit (must be in original factory condition and package)
• Please contact us by phone or via email at toma@amsmachine.com to alert us to your return and the reason for your return. Please include a valid phone # and time to call.
• We will either email or call you with return instructions regarding or return policy.
• Upon valid return receipt of goods to AMS Machine (LOW-PRO), we will inspect the item(s) and issue a refund in the same form of payment used to purchase. The normal inspection and refund period is 3 days.
  *Items purchased originally with Free Shipping will have standard ground shipping fees deducted from the refund

Shipping:

All orders ship via the United States Postal Service:

US orders are shipped via USPS Mail

Privacy Policy

Effective Date: 6/1/2024

1. Introduction

Welcome to AMS Machine. This Privacy Policy outlines how we gather, utilize, disclose, and protect your information during your visit to our website at amsmachine.com. We kindly ask you to carefully review this Privacy Policy. If you do not consent to the terms outlined herein, we recommend refraining from accessing the Site.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

2.1 Personal Data

Personally identifiable information, including your name, shipping address, email address, and telephone number, as well as demographic details such as age, gender, hometown, and interests, are voluntarily provided by you when registering with the Site or engaging in various activities associated with it, such as online chat and message boards. If you opt to share personal data via your profile, online chat, or other interactive sections of the Site, it’s important to note that all information disclosed in these areas becomes public, accessible to anyone visiting the Site.

2.2 Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

2.3 Financial Data

Financial information, including details related to your payment method (e.g., valid credit card number, card brand, expiration date), may be collected when you make purchases, orders, returns, exchanges, or request information about our services on the Site. We maintain minimal, if any, storage of such financial data. Otherwise, all financial information is securely stored by our payment processor, PayPal. We encourage you to review their privacy policy and reach out to them directly for answers to any inquiries.

2.4 Data From Social Networks

User information from social networking sites, such as Facebook, Instagram etc., including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks. This information may also include the contact information of anyone you invite to use and/or join the Site.

2.5 Mobile Device Data

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.

2.6 Third-Party Data

Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the Site permission to access this information.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Create and manage your account.
• Process your transactions and send you related information, including purchase confirmations and invoices.
• Fulfill and manage purchases, orders, payments, and other transactions related to the Site.
• Email you regarding your account or order.
• Deliver targeted advertising, newsletters, and other information regarding promotions and the Site to you.
• Improve our website and marketing efforts.
• Monitor and analyze usage and trends to improve your experience with the Site.
• Notify you of updates to the Site.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

4.1 By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

4.2 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4.3 Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4.4 Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

4.5 Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

4.6 Other Third Parties

We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.

5. Security of Your Information

We employ administrative, technical, and physical security measures to safeguard your personal information. Despite our diligent efforts, it’s important to note that no security measures are entirely flawless or impervious. Therefore, while we have taken reasonable steps to secure the personal information you entrust to us, we cannot guarantee absolute protection against interception or misuse during data transmission

6. Policy for Children

We do not actively seek information from or market to children under the age of 13. If we discover that we have inadvertently collected personal information from a child under 13 years old without verified parental consent, we will promptly delete such information. If you are aware of any data we may have collected from children under 13 years old, please contact us using the information provided below.

7. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems offer a Do-Not-Track (“DNT”) feature or setting. Activating this option signals your privacy preference to avoid monitoring and collecting data about your online browsing activities. It’s important to note that there is no universally accepted technology standard for recognizing and implementing DNT signals. Therefore, at present, we do not actively respond to DNT browser signals or any other automated mechanism indicating your choice not to be tracked online. Should a standard for online tracking be established and mandated in the future, we will update this Privacy Policy to inform you of our compliance with such practices.

8. Options Regarding Your Information

You may at any time review or change the information in your account or terminate your account by:

• Logging into your account settings and updating your account.
• Contacting us using the contact information provided below.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use, and/or comply with legal requirements.

9. Contact Us

If you have questions or comments about this Return Policy or Privacy Policy, please contact us at:

AMS Machine
PO Box 102
West End, NC 27376
Phone: (910) 215-5980
Email: toma@amsmachine.com

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. Any modifications will be communicated by posting the revised Privacy Policy on our Site. We encourage you to review this Privacy Policy periodically for updates. Changes to this Privacy Policy become effective upon posting on this page.

Thank you for visiting AMS Machine!